PrepaidGiftBalance website not working

Many people are reporting that they are having trouble accessing the PrepaidGiftBalance website & website is not working so you may not be able to do so at this time.

There can be so many reasons the website is not working, you can follow these steps:

  1. Make sure that the is down only for you or everyone else! If it shows as “inactive,” then this means they’re not able to access their website either way
  2. I recommend checking with your network provider first before giving up on getting back onto https://www.*roundcmoon*.com (if possible).
  3. Try accessing via another browser like Mozilla Firefox; also clear any cache/cookies by clicking ‘ appli-clear’ in the top right corner of your Chrome browser (3 vertical dots)> More tools> Clear browsing data… >Cookies and other site data and Cached images and files> CLEAR DATA.
  4. Reload the page and see if this works! If not, continue reading below for more troubleshooting tips.

We will update this post as more information becomes available. In the meantime, you can try contacting PrepaidGiftBalance customer service for assistance.